On August 26, 2020, I had knee replacement surgery at Riverside Hospital. Because of concerns about the Covid-19 virus, I was encouraged to not stay overnight in the hospital. This was my third joint replacement, and I knew I couldn’t manage at home without help.
I asked Home Care Concierge to supply me with 48 hours of constant home care, and then daily care hours to be determined by my need. When I got home from the hospital that night Timi, my first helper, was there for me. She and all subsequent helpers were well-qualified, eager to do whatever I needed, professional and friendly.
I couldn’t have done it on my own. Home Care Concierge supplied me with wonderful helpers for as long as I needed help. I needed fewer hours as the days went by and the times were adjusted to my needs. I am so thankful to Home Care Concierge for making my recovery as comfortable as possible.
We have worked with Timi for the past three years. We consider Timi to be an excellent caregiver. She is honest, dependable, intelligent, hard-working, pleasant, with an excellent work ethic.
Exceptional service with compassion for your loved one. Every aide has been outstanding.
The staff treated my mother as if she was family. It was so reassuring to know she was in good hands when I live a few hours from her! Adding a few services to be performed by Home Care Concierge was cheaper than if I had her facility do it when she was just over the edge of care into a higher tier of care. She was treated like family and it saved us money, too!
We had an elderly parent who needed around the clock care, even more than a typical nursing facility could provide. Home Care Concierge was there when we needed them with the most amazing caregivers to help my family through one of our most difficult years. When we couldn’t count on anyone else, we could count on Home Care Concierge. We don’t know how we could have gotten through this last year without them.
The care providers and staff at Home Care Concierge are best-in-class! My prayers have been answered for my Mom through this agency.
Scheduling and billing have been handled in the most helpful and flexible way through Kendra. I feel like she answers the phone 24/7 and is always super responsive.
Then there’s the angel-on-earth who has come alongside my Mom to care for her on a daily basis and has become a part of our family – GLADYS!!! We love Gladys! We hired HCC to help my Mom with ADLs like bathing and dressing, which Gladys does so very well and with great care, but it’s more than that — she’s become my Mom’s friend and heart sister.
I could not ask for a more well-suited aid for my Mom – skill set, work ethic, delightful attitude, and loving nature. Gladys has truly been a gift to my Mom… and to me, knowing and trusting my Mom is in great hands which gives me the peace I was looking for.
Thank you, HCC, for the exceptional ways you do what you do!