Reviews & TestimonialsHome Care Concierge Awarded 2025 Best of Home Care® – Provider of Choice & Employer of Choice
Home Care Concierge has received the 2025 Best of Home Care – Provider of Choice and Employer of Choice Awards from Activated Insights. The awards are granted only to top-ranking home care providers, based on client and employee satisfaction and caregiver scores gathered by Activated Insights, an independent satisfaction research firm for home care. Home Care Concierge is recognized among a select few home care providers across the country who have proven their ability to provide outstanding care to both their clients and staff.
“We’re excited to congratulate Home Care Concierge for their well-deserved achievement,” says Todd Austin, President of Activated Insights. “It’s wonderful to see the hard work that Home Care Concierge is putting in to provide high-quality care and employment – and their effort isn’t going unnoticed. This allows them to provide proof of quality to potential new clients and caregivers.”
Best of Home Care award-winning providers have contracted with Activated Insights to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Activated Insights is a third-party company, it can collect honest and unbiased feedback.
This is the fourth year that Home Care Concierge has received the Home Care – Provider of Choice Award. Home Care Concierge was also honored as a Best of Home Care – Provider of Choice in 2021, 2022, and 2024.
“Home Care Concierge is thrilled to receive this award,” says Lisa Brown, Chief Operating Officer – Home Care, Hospice & Senior Living at Capital Health Care Network. “Our exceptional, professional caregivers are the reason we are able to achieve and live out our mission to help seniors enjoy a safe environment and receive quality care in their home. They are the heart and soul of our business and dedicate themselves to improving the lives of our senior population. We are honored for our opportunity to care for those who live in our communities.”
“Our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Activated Insights. “We are happy to recognize Home Care Concierge and to celebrate their accomplishments as a trusted home care provider.”
About Home Care Concierge
Home Care Concierge was founded in 2011 with a mission to help seniors enjoy a safe environment, receive quality healthcare and gain opportunities for spiritual, social, and intellectual engagement.
Home Care Concierge focuses on:
- Delivering the care and attention needed to preserve and enhance quality of life safely at home.
- Customizing in-home non-medical care services to address the unique and changing needs of you or your loved one.
- Providing flexible options, available hourly and up to 24/7.
About Activated Insights
Activated Insights, formerly Home Care Pulse, is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Activated Insights gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided.
Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs.